Terms of use

Terms of use

1. Right of withdrawal and refund.

1.1. A consumer - a natural person who is not involved in economic or professional activities, in accordance with Article 255 of the Cabinet of Ministers of the Republic of Latvia Regulation No. 19 "Regulations on distance contracts" regarding distance contracts, may exercise the right of withdrawal and return the purchased product within 14 calendar days from the moment he or she acquired possession of the product, without stating the reason for its return.

1.2. To exercise the right of withdrawal, you must inform www.sportx.lv electronically by filling out the cancellation form (in the Returns section) or in writing to the email address info@sportx.lv and within seven days of sending the withdrawal form or application (e-mail), you are obliged to return the product to the seller.

1.3. Sending the withdrawal form or application within the specified period releases the consumer from any contractual obligations in connection with the relevant distance contract.

1.4. After returning the goods, the seller assesses the condition of the returned goods and prepares a document regarding the return of funds and sends a response electronically.

1.5. If the consumer confirms, the seller is obliged to refund the amount of money paid for the product to the consumer.

1.6. The right of withdrawal does not apply if:

the product is perishable or will soon expire;

the consumer has opened the packaging of a product that cannot be returned due to health and hygiene reasons (for example, an epilator, an electric beard shaver, etc.);

the product, due to its properties, has irreversibly mixed with other parts of the product after delivery (for example, two acrylic paints contained in the package and separated have been mixed);

the consumer has opened the packaging of audio or video recordings or computer programs (also applies to software for handheld computers, navigation devices, etc.);

2. Prices

2.1. www.sportx.lv product prices are indicated in €, including 21% VAT. The prices offered are valid at the time of placing the order. By confirming the order, the buyer agrees to the valid product price. 

2.2. The Seller reserves the right to unilaterally change the prices of the goods at any time without notice. The goods and services are sold at the prices that are valid at the time of placing the order for the goods and services and are published in the online store.

3. Product assortment

3.1. The Buyer can purchase goods placed on www.sportx.lv online store. Products can be purchased while they are located at www.sportx.lv website and available in the supplier's warehouse.

3.2. In the event that the buyer has placed an order, but it is no longer available to the supplier, but has remained for sale due to technical reasons, www.sportx.lv informs the Buyer about the situation by telephone or in writing and, with the Buyer's consent, offers an analogous product. www.sportx.lv does not cover possible losses that may arise if the Buyer has placed an order for a product that is no longer available.

3.3. The Seller has the right to unilaterally change the assortment of goods and change the descriptions of goods at any time without notice. The information and images provided by the manufacturers are used in the descriptions of goods.

 

4. Receipt of goods

4.1. The delivery of the goods takes place in accordance with the delivery price specified in the order.

4.2. Before receiving the goods, the Buyer must present an identification document - passport or ID card.arte. The goods are issued only to the Buyer who has placed the specific order. If the Buyer refuses to present an identification document - passport or ID card - during deliveryarte, the seller has the right not to deliver the goods.

4.3. The buyer is obliged, upon receipt of the goods before signing the delivery note, to visually assess the condition of the goods in the presence of the seller/courier, to see if there are any visible defects in the packaging or goods. The technically caused damages detected after receipt of the goods do not apply to the goods warranty.

4.4. The transfer of the goods to the Buyer takes place in accordance with the delivery note, which is signed by the Buyer. The order is considered fulfilled upon receipt of the goods and signing of the aforementioned documents.

5. Use of the goods

5.1. The buyer is obliged to carefully read the product instructions before using the product. The product must be used only in accordance with the manufacturer's instructions, in accordance with the product's properties and intended purposes.

5.2. Claims regarding the conformity of the product with the terms of the contract are resolved in accordance with the provisions of the Consumer Rights Protection Law.

5.3. www.sportx.lv's obligations do not apply to defects resulting from improper use, transportation,sportas a result of eating and/or storage, as well as in relation to normal wear and tear of the product during its use.

 

6. Obligations and terms of the parties

6.1. The buyer (natural person) has the right to withdraw from a distance contract for the purchase of goods in accordance with regulatory enactments within 14 days from the delivery of the goods. In the event of exercising the right of withdrawal, the buyer is obliged to return the goods to the seller in the same condition/packaging as received. The buyer covers all costs associated with the return of the goods.

6.2. A legal entity is not considered a Consumer within the meaning of the Consumer Law and the Right of Withdrawal does not apply to Legal Entities.

6.3. The Buyer agrees to the processing of his/her personal data in order to process and fulfill the order, including transferring it to third parties, ensuring delivery, processing payment, etc.

6.4. The online store website uses cookies. By using this website, the buyer agrees to the use of cookies for performance/analytical purposes.

6.5. The Buyer assumes all risks and responsibility for the use of the Online Store www.sportx.lv purchases, including receipt (acceptance) of the goods. When delivering the goods to the Buyer, the risk of loss or damage to the goods passes to the Buyer from the moment the Buyer or his representative has acquired possession of the goods, except for cases specified in regulatory enactments.

6.6. The Seller is not liable for delays in the fulfillment of orders caused by circumstances beyond the Seller's reasonable control and which could not have been reasonably foreseen, including, but not limited to, strikes, government orders, hostilities or national emergencies, environmental or climatic anomalies, disruptions in the Internet connection, as well as failures of communication equipment, computer equipment and software.

6.7. When visiting www.sportx.lv online store, by registering and/or placing orders there, the buyer agrees to these Terms.

6.8. The Seller does not assume any risks or liability if the Buyer is not familiar with or is only partially familiar with the Terms of Use and Privacy Policy.